GENERAL TERMS AND CONDITIONS:
All travellers who are travelling with Mountain Adventure Trekking must agree to the following terms and conditions before booking a trip with us.
- All the trip booking will be done my Mountain Adventure Trekking (P) Ltd and all the trips will be carried out as per the itinerary provided in the website.
- While travelling with Mountain Adventure Trekking, you agree to abide by the local law, rules and regulations and accept the authority of our trip leader, guide or local operators. You agree to be understanding and friendly with fellow travellers while travelling in a group. We reserve the right to accept, retain and decline any members of the group at any time.
- Mountain Adventure will organise all the trip and activities as per the itinerary, however some changes may occur due to unforeseen and unavoidable conditions such as road blockage, strikes, political unrest, flight delay and cancellation etc and due to forces of nature such as earthquake, flood, landslide etc. You must agree to the changes made in the travel itinerary due to such incidents.
- The terms and conditions of all the agreements with the company shall be subject to local Government Laws. When making your booking, you have read and agreed to the booking terms and conditions and abide by them.
NEPAL TERMS & CONDITIONS:
BOOKING & PAYMENT:
- Once a trip booking is made, 25% of the total amount, a non refundable booking deposit is required for the booking of each person. After receiving the deposit, we will process your booking and then send you the confirmation of your trip along with the payment receipt of your deposit.
- The deposit payment can be made by bank transfers or by credit card (Visa, Master Card & American Express). For Bank transfers, you must pay the applicable bank transfer charges and for credit card payment there will be additional 4% charge on the total amount as payment processing fee.
- The balance amount of the booking can be paid in Kathmandu to our office representative before start of the trip.
- For a last minute booking which is done 10 days prior to your travelling date, we will require the full payment of the booking.
TRIP INCLUSIONS:
- Please refer to trip “Cost Includes” and “Cost does not include” for detail knowledge on inclusion in your trip.
AMENDMENT:
- It may not be possible to make any amendments to your booking within 10 days before start of your trip. Fee for late changes will apply starting a minimum of US$ 50 or more per booking. This will apply if only changes are possible.
CANCELLATION:
- If a trip is cancelled after making full payment of the trip, the cancellation should be notified to us in written minimum 20 days before the start of the trip. In such case the company will review the details and cancel the booking. The trip will then be cancelled and there will be a 25% cancellation charge deducted from the full payment.
- If you cancel the trip less than 20 days before the start of the trip, there will be no refund.
- If you have genuine reason to cancel the trip such as death, accidents, injury of the passenger, family members, relatives or any other genuine reason, you have to provide the details with proof. In such case we can post pone the trip or transfer the trip to another person with a fee of US$ 150 per person. This only applies for cancellation made 20 days before the trip start date.
- If you cancel the trip once you start it or if you decide not to continue with the trip for any reason, there will be no refund made on any of the unutilized services such as accommodation, transportation, sightseeing, meals or any other items.
TRAVEL AND MEDICAL INSURANCE:
- It is compulsory to take travel and medical insurance for clients undertaking any trips. The insurance should provide protection for full travelling days and should cover personal injury, death, medical expenses, air ambulance, helicopter rescue, lost baggage etc. You should always carry the insurance certificate at the time of your travelling
VISA:
- You must carry a passport with minimum 6 months of validity from return date and also a valid visa to travel to Nepal. Nepal visa can be obtained at Nepal Airport Immigration on arrival. The cost for 15 days visa is US$ 30, the cost for 30 days visa is US$ 50 and the cost for 90 days visa is US$ 125. Please carry the required amount in cash with 02 passport sized photograph for the visa. If you want to fill the visa form in advance, let us know so we can send you the visa form.
RISK AND LIABILITIES:
We at Mountain Adventure, always do our level best to minimize any risk associated with the trip. However, we should not ignore that fact that’s sometimes risks may occur during trips.
- During the course of trip, certain events may occur such as accidents or illness in remote places and wilderness without medical facilities, doctors or situations occurred due to forces of nature. You agree to assume all risks associated with the journey.
- Nepal is a landlocked country of hills, mountains and valleys and taking up trips such as trekking, walking, hiking, cycling and other adventure activities can be risky sometimes resulting in accidents, injuries or even death which are beyond our control. We always try to reduce or minimise such kind of risk and hazards to our full capacity but still such incidents may arise so all travellers must agree to such conditions.
HEALTH AND FITNESS:
- You must be fit and in good mental and physical condition to take trip with us. Please check the trip grade and itinerary properly for level of fitness you may require to perform the trip.
- It is advisable to meet your doctor and take vaccinations if required and also inform us in advance in you have any pre-existing medical conditions.
FLIGHT CANCELLATION & DELAY:
- In case of delays or cancellation in domestic flight due to bad weather, we will reroute or use alternative way to reach our destination on time. Mountain Adventure do not take any responsibility for the cost incurred as a result of missed International flight connection but will help to assist to make alternative arrangements where possible with extra costs.
